OpenVPN for Apple iOS
Download the OpenVPN .ovpn & .crt configuration files available for download via a link given in your welcome email or in your panel's package details (or you can use our configuration files generator), to your computer. Extract the downloaded zip by double clicking on the file within Finder or Windows Explorer. Connect your iPad to your computer and open iTunes. Navigate to the iPad tab.
Click on the Apps button.
Scroll down to the list of apps and click on the OpenVPN button. Click on the 'add' button on the right to load the config files.
Select all the config files you downloaded previously.
Import each server config by clicking on the 'plus' symbol.
Choose a VPN server to connect to and enter your VPN username and password. Click on the 'save' slider if you wish to save your username and password. Click on the 'Connection' slider to initiate the connection.
Once connected you will see the new status 'Connected' and also a VPN status bar icon. You can click on the '+' symbol to see more information about your connection.
That's it, you are now secure!
NB: If you encounter difficulties to connect with OpenVPN, please try to connect to other servers or try alternative ports, especially more "discreet" ones such as TCP 443 or TCP 80. Please also make sure that the port you are connecting through is fully opened in your firewall/router/network. Below, you will find an aggregate of useful guides and articles that will help you troubleshoot your problems, should you have any.
I cannot find the .ovpn and .crt files necessary for OpenVPN. Where are they?
No matter how hard I try, I cannot succesfully connect to OpenVPN.
I can't access any website through my browser while connected to VPN.
I am connected to the VPN but my IP is not yet hidden. Help!
I am having some kind of other problem. Where can I find some help?
How can I find the local log files of my VPN client?
If you still cannot connect successfully, please open a support ticket and include either a copy of your logs or a screenshot of your configuration and encountered errors. Logs can usually be found in software menus or settings, as well as their directories of installation (.log or .txt files). If you do not include a log or a screenshot, it will be hard for us to help you resolve the issues you have with connecting to our network.
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