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Refund policy

Proxy.sh is proud to offer an unconditional refund to any customer within any time limit and for any reason based on the protection provided by the payment method you choose and your country's consumers laws.

Whenever we are technically able to provide you with a refund at no charge, we will agree to do so. You should, therefore, opt for a payment method that offers a refund option to claim such a benefit.

However, if we are technically unable to refund your transaction (e.g. Bitcoin), we will still convert your membership into an anonymous voucher code worth the same amount you have spent at our shop.

Last updated - 17/10/2016
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