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I cannot find the .ovpn and .crt files necessary for OpenVPN. Where are they?

All the .ovpn/.conf/.pbk configuration files for all our servers as well as the proxysh.crt file...

I am unable to connect successfully. How can I find out?

This page provides an overview of some of the most common reasons our customers are unable to...

No matter how hard I try, I cannot succesfully connect to OpenVPN.

Depending on where you are located on the planet, you might be subject to various governmental or...

I am having authentification issues and I cannot successfully connect.

You are required to enter a valid proxy.sh username and password to connect to the VPN service.-...

Connection timed out (WSAETIMEDOUT) (code=10060) error. How can I resolve it?

Our OpenVPN tunnels are deployed on variety of different ports, but not all of them might be...

How to fix the TLS key negotiation failure issue with OpenVPN?

You are trying to connect with OpenVPN and the TLS key negotiation failed. Traffic is being...

I cannot successfully authentificate myself in Safejumper. Can you help me?

Safejumper is a custom client for OpenVPN that we have developed to ease the process of setting...

I cannot connect with Safejumper on Windows 8. My logs are completely empty.

Safejumper and OpenVPN at large, employ a custom-modified driver that is entitled the TAP driver...

I am unable to connect and my logs show some sort of error related to TAP.

Our VPN network is mainly based on OpenVPN, a tunnelling protocol that comes with both server and...