L2TP (VPN) for Windows 7
However, you need first to input the correct proxy.sh IP for L2TP, which may be different from the PPTP one, and you also need to edit the network properties of the VPN connection, select the Security tab and change the Type of VPN to Layer 2 Tunneling Protocol with IPsec (L2TP/IPSEC) and the data encryption to Maximum strength encryption and deselect the CHAP authentication method. Click on Advanced settings.
Then enter the shared secret "security" in the field entitled 'Key'.
Then confirm everything and connect as per the instructions for PPTP tells you to.
NB: If you encounter difficulties to connect with L2TP, please try to switch to OpenVPN. OpenVPN is more reliable, more secure and more flexible. OpenVPN also allows you to try various ports, including 'discreet' ones such as TCP 443. Below, you will find an aggregate of useful guides and articles that will help you troubleshoot your problems, should you have any.
Guide for setting up Safejumper (OpenVPN) on Windows 7.
I cannot find the .ovpn and .crt files necessary for OpenVPN. Where are they?
No matter how hard I try, I cannot succesfully connect to OpenVPN.
I can't access any website through my browser while connected to VPN.
I am connected to the VPN but my IP is not yet hidden. Help!
I am having some kind of other problem. Where can I find some help?
How can I find the local log files of my VPN client?
If you still cannot connect successfully, please open a support ticket and include either a copy of your logs or a screenshot of your configuration and encountered errors. Logs can usually be found in software menus or settings, as well as their directories of installation (.log or .txt files). If you do not include a log or a screenshot, it will be hard for us to help you resolve the issues you have with connecting to our network.
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