PPTP (VPN) for Windows 7
To begin setting up a new network connection, bring up the Start menu and select Control Panel. The Control Panel gets displayed.
Click Network and Internet.
Click Network and Sharing Center on the right panel.
Click Setup a new connection or Network.
A wizard to set up a connection or network gets displayed. Chose Connect to a workplace to set up a VPN connection. Click Next.
Choose Use my Internet connection (VPN). Your already active Internet connection is used to establish a new one to proxy.sh.
The Internet address to connect to is attached to your welcome email or can be found in your proxy.sh product details, for the Destination name chose proxy.sh. Also decide whether other people should be allowed to use the newly created VPN connection. Do not forget to check Don't connect now; just set it up so I can connect later. Click Next.
Enter your credentials for User name and Password. Choose if you want to Remember this password for this VPN connection. Do not supply a Domain. Click Create.
The wizard displays a message saying the connection would be ready to use. Still, do not connect now. Further configuration needs to be done. Click Close.
File and printer sharing should generally be disabled on any VPN connection. By disabling these protocols you prevent your machine from inadvertently leaking information to the Internet.
Back in the Network and Sharing Center click Change adapter settings from the left pane.
A list of available network interfaces appears, among them the newly created one for proxy.sh.
Remark that the description for it in brackets says it is configured to be IKEv2. This setting is among others that needs to be tweaked.
Right click on the proxy.sh interface and select Properties from the context menu.
In the General tab, verify that the proxy.sh IP given as part of your credentials is used as the host name. Click the Options tab.
Make sure that the Windows login domain is not included. The Redial attempts should be set to a very high number. Check Redial if line is dropped to have your machine always trying to reestablish failed connections. Click PPP Settings.
Inside the PPP Settings, it is important to have LCP extensions enabled and to have Software compression disabled. Close with OK and go on to the Security tab.
Change the Type of VPN to be PPTP VPN, so the client does not probe for different kinds of VPN. Set the Data encryption to Maximum strength encryption (disconnect if server declines). Down below in the Authentication context, make sure to have only Microsoft CHAP Version 2 (MS-CHAP v2) selected. On Windows 7, Challenge Handshake Authentication Protocol (CHAP) needs to be deselected. Switch to the Networking tab.
Uncheck IPv6 from the list of available network protocols. Also uncheck File and Printer Sharing for Microsoft Networks as well as Client for Microsoft Networks from the list of used items and click OK. Finally, enter the last tab, Sharing.
If you like to make your proxy.sh connection available to other users available on your machine, check the corresponding setting. Otherwise, just close the dialog window by clicking OK and return to the list of network interfaces.
Again, have a look the description of the proxy.sh interface. It is now properly configured to work with PPTP.
Close the Control Panel.
Now it is time to bring up your newly created network connection. Click on the network tray icon. A list of configured and active network connections gets displayed. Click proxy.sh.
Click the appearing Connect button.
A dialog box appears, asking for your User name and Password. Enter them and click OK.
A connection status message will be displayed and disappear after some time. Clicking on the network tray icon again, the list of configured and active network connections displays proxy.sh as Connected.
Another window will pop-up, asking for the Location this connection is used at. Choose Public location.
A final dialog gets displayed, detailing your firewall settings. Close it.
You're all set now. Enjoy!
NB: If you encounter difficulties to connect with PPTP, please try to switch to OpenVPN. OpenVPN is more reliable, more secure and more flexible. OpenVPN also allows you to try various ports, including 'discreet' ones such as TCP 443. Below, you will find an aggregate of useful guides and articles that will help you troubleshoot your problems, should you have any.
Guide for setting up Safejumper (OpenVPN) on Windows 7.
I cannot find the .ovpn and .crt files necessary for OpenVPN. Where are they?
No matter how hard I try, I cannot succesfully connect to OpenVPN.
I can't access any website through my browser while connected to VPN.
I am connected to the VPN but my IP is not yet hidden. Help!
I am having some kind of other problem. Where can I find some help?
How can I find the local log files of my VPN client?
If you still cannot connect successfully, please open a support ticket and include either a copy of your logs or a screenshot of your configuration and encountered errors. Logs can usually be found in software menus or settings, as well as their directories of installation (.log or .txt files). If you do not include a log or a screenshot, it will be hard for us to help you resolve the issues you have with connecting to our network.