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What's proxy.sh really all about?

Proxy.sh is a professional provider of online proxy...

What is a proxy? What is a VPN? What is a proxy.sh package?

In general, a proxy is a server that acts as an intermediary for requests from clients seeking...

How does your proxy work?

Using our proxy depends on the technology you will select among our package possibilities....

Can I use your proxy instead of my current ISP connection?

No. You cannot use our proxy instead of your current ISP connection. You need an Internet...

What are the differences between all your proxy technologies?

There are many differences between all the proxy technologies we offer. Often it is a matter of...

What sort of proxy technology do you recommend me to use?

We recommend computers beginners, neophytes to online security and newcomers to use Safejumper,...

What is the encryption level of proxy.sh?

All our proxy servers are powered with state-of-the-art security and protocols configuration. Our...

Why should I purchase a proxy.sh package?

Months after months, years after years, privacy seems to rarefy online. More than a feeling, many...

How much does your service cost?

Our proxy.sh package comes at four different prices: US$2 for 72 hours, US$5, US$10 and US$20 per...

What are the differences between the $2, $5, $10 and $20 packages?

We designed the $2 package specifically for you to get a quick protection or give a trial to our...

What is the Boost package and network all about?

The Boost package and add-ons basically allow you to access the Boost network. This network is...

What sorts of payment method do you accept here?

We offer no less than 100 different secure payment methods from nearly anywhere in the world....

How can I pay for my account?

There are essentially three ways to pay your invoices on proxy.sh, but all of them will basically...

Can I connect to my account from more than one computer?

Each proxy.sh account can only be used for up to three concurrent connections, but you can of...

Can I get a free trial account?

Unfortunately, you cannot get a free trial account. This is because unlike other web products,...

Can I use your account for VoIP purposes?

Yes, you can definitely use our proxy for VoIP purposes. Please note that most of our proxy...

Can I use your proxy on a public computer?

Yes, you can definitely use our proxy on a public computer, but it will depend of the operators...

Can I watch movies & TV shows behind your proxy?

Yes, you can definitely watch movies and TV shows behind our proxy, given that there is enough...

Do you provide some sort of SOCKS or HTTP proxy?

Proxy.sh provides fast SOCKS and HTTP proxy to all its customers. Access to these proxy is...

How can I test the speed quality between my location and your proxy?

We have developed a special tool called the "Speed Assistant" and available at...

Will your proxy protect all my applications e.g. ICQ or Skype?

Yes, if you use one of our VPN proxy technologies such as PPTP, L2TP or OpenVPN, all your...

I often travel. Is a proxy.sh account suitable for me?

Yes, a proxy.sh package is the perfect choice for you. Because we propose so many different proxy...

How can I improve my speed with your proxy?

Proxy.sh is really committed to providing you the best possible service we can. You need to know...

Will your proxy slow down my system or Internet connection?

There are a number of factors that will determine the speed you get behind a VPN server. The most...

Can your proxy actually increase my Internet connection speed?

Sometimes a proxy can act as a speed leverage to access some other resources on the Internet. As...

What will my ISP see when I'm connected to your proxy?

Your ISP will only see a secured encrypted connection to one of our remote VPN servers. They...

Where are your servers located and how many locations/IPs do I get?

If you purchase a proxy.sh package, you will receive access to several nodes hosting VPN services...

Do you offer static or dynamic IP addresses?

If you purchase a proxy.sh package, you will randomly get access to one location and one static...

How often do you add new servers and IP addresses?

Every month we add new servers and IP addresses to our pool of proxy nodes. We invest about a...

How much bandwidth/transfer can I use every month?

Your usage with us is unlimited. There is no restriction on how much bandwidth/transfer you can...

Does your proxy require additional software?

Most of our proxy technologies do not require any additional software as they can be directly...

What operating systems are compatible with your proxy?

Pretty much any operating system is compatible with our proxy. Our proxy technologies work with...

Can I use your proxy on my mobile or my tablet?

Of course, you can definitely use our proxy technologies with your mobile and tablet. PPTP for...

Can I use your proxy with my router?

If you have multiple computers or various devices connected to your network, and wish for them to...

Do I need to configure my router/firewall to use your proxy?

You should not need to open any ports or adjust your firewall settings to establish VPN...

Who are you? Where are you from?

We are bright entrepreneurs and engineers who believe that privacy for everyone should resist and...

Do you reboot servers during maintenance?

Yes, from time to time we may carry out essential upgrades and performance maintenance of our...

For how long have you been in business?

We are fully operational since 2012 following many fiascos related to lack of privacy on the...

What logs do you keep?

We do not keep any logs internally. The only thing we log here is your e-mail address and your...

If you do not log anything, do you still monitor (live view) sometimes?

Like any professional and reliable supplier of Internet services, we need to undertake some...

Can my government force you to release some details about me?

Our system is designed in such a way that it is impossible from the outside to identify and...

How does proxy.sh truly guarantee my privacy?

As a professional provider of anonymous virtual private networks, our system is designed in such...

What are the Transparency Policy, Warrant Canary and Network Alerts?

There is not much difference between the Transparency Report, the Warrant Canary and the Network...

Do you offer any refund if I'm not satisfied with your package?

We are happy to offer a full refund for any order as long as your payment method allows it. For...

Do you offer any discount for bulk purchases?

Yes, if you would like to purchase 10 or more accounts at the same time, please get in touch with...

Is proxy.sh suitable for businesses & organizations?

Yes, proxy.sh is definitely suitable for businesses and organizations. As long as your local...

Do you offer an affiliate service?

We indeed provide a great affiliate service. You can find all the details about it on this page....

What is the PGP public key of Proxy.sh' staff?

Our PGP public key, which we use to sign our software and our secure communications, may be found...